Sale

Frequently Asked Questions

What materials are used in your handmade jewelry pieces?

Our jewelry is crafted using only the finest materials. We primarily use high-quality metals such as sterling silver, 14k and 18k gold, and platinum. Additionally, we use highest quality of crystals and pearls.

Do you offer warranties or guarantees on your jewelry pieces?

Yes, we stand behind the quality of our jewelry. Most of our pieces come with a warranty against manufacturing defects. Additionally, we offer a satisfaction guarantee. If you're not completely happy with your purchase, please contact our customer service team within 30 days, and we'll work to resolve any issues.

How do I care for and clean my jewelry to maintain its beauty?

Proper care ensures the longevity of your jewelry. We recommend cleaning your jewelry with a mild soap and warm water solution, followed by a gentle polish with a soft cloth. It's also advisable to store your pieces separately in a jewelry box or pouch to prevent scratching and tarnishing. For specific care instructions, please refer to the care guide provided with your purchase.

What is your shipping and return policy?

We offer fast and secure shipping options to most destinations. Shipping fees and delivery times may vary. As for returns, we accept them within 10 days of purchase for exchange, provided the item is in its original condition with all packaging and tags intact.